top of page

Privacy Policy

​

Effective date: 16 October 2026

Your privacy matters to me. This policy explains how I collect, use, store and protect your personal information when you visit my website, book a numerology reading or Quantum Entrainment® (QE) session, subscribe to my newsletter, or contact me.

​

1. Who I am

I am Jessica Heydel-Jones, and I am the data controller for the personal information described in this policy. I am based in West Sussex.

Email: heydeljessica@gmail.com
 

2. What information I collect

  • Contact and identity details: your name, email address and phone number.

  • Numerology details: your date of birth and, if you choose to provide them, your time and place of birth.

  • Enquiries and bookings: details you enter into my contact form or online booking calendar, which are processed through my website provider. This includes which service you booked and when.

  • Payment records: confirmation that you have paid. I do not store your card details, as payments are handled by secure third-party providers.

  • Intake and consent form information: what you would like to explore in a session, and any health or wellbeing information you choose to share. You never need to share more than you are comfortable with.

  • Children’s information: if you book for a child, I collect the child’s name, age and any relevant information you provide, from you as their parent or guardian.

  • Messages: emails and messages you send me, including through social media.

  • Newsletter details: your name and email address, if you subscribe.

  • Reviews and testimonials: feedback you choose to give me.

  • Website data: browser type, device and pages visited, collected through cookies and similar tools.

  • ​

3. Health and wellbeing information

Health information is treated as “special category” data under UK law. I only collect it with your explicit consent, which I ask for on my intake and consent form. I use it only to prepare for and deliver your session. You can withdraw your consent at any time by contacting me.

​

4. Children

My website and booking system are for adults aged 18 and over. Children’s sessions must be booked by a parent or guardian, who gives consent on the child’s behalf before any session takes place. I do not knowingly collect information directly from anyone under 18.

​

5. How and why I use your information

  • To deliver your reading or session, and handle bookings and payments. Lawful basis: contract.

  • To use health or wellbeing information you share. Lawful basis: your explicit consent.

  • To contact you about your booking or follow-up. Lawful basis: contract and legitimate interests.

  • To send newsletters, updates or offers. Lawful basis: your consent. You can unsubscribe at any time using the link in every email.

  • To display your name, photo, video or testimonial in my content or on my website. Lawful basis: your written consent. You can ask me to remove it at any time.

  • To keep accounting and tax records. Lawful basis: legal obligation.

  • To improve my website and services, and keep them secure. Lawful basis: legitimate interests.

I do not sell your personal information, and I do not use it for automated decision-making or profiling.

​

6. Who I share your information with

I only share information where needed to run my services, with trusted providers who act on my instructions, such as:

  • website hosting and booking (Wix, Calendly)

  • payment providers (Stripe)

  • email, newsletter and video-call providers 

  • website hosting, booking and newsletter tools (Wix, Calendly)

  • payment providers (Stripe, Calendly)

  • email, messaging and video-call providers (such as Gmail, WhatsApp, Zoom and Microsoft Teams, my accountant).

I may also share information if the law requires it, or to protect someone from serious harm. Some providers are based outside the UK. Where they are, I rely on appropriate safeguards, such as a UK adequacy decision or approved contract terms.

​

7. How long I keep your information

  • Booking and payment records: for the period required by HMRC (currently at least six years).

  • Intake forms and session notes: for two years after our last session, then securely deleted.

  • Newsletter details: until you unsubscribe.

  • Website data: as described in my cookie settings.

​

8. How I protect your information

I store your information securely, limit access to myself, use password-protected accounts and devices, and keep session notes confidential. I do not record video sessions.

​

9. Your rights

Under UK law, you have the right to:

  • access the personal information I hold about you

  • have inaccurate information corrected

  • ask me to delete your information

  • ask me to restrict how I use it

  • object to my using it based on legitimate interests

  • receive your information in a portable format

  • withdraw your consent at any time

To use any of these rights, contact me using the details above. I will respond within one month. If you are unhappy with how I handle your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113. I would appreciate the chance to put things right first.

​

10. Cookies

My website uses essential cookies to work properly. With your consent, it also uses analytics and marketing cookies to understand how visitors use the site. You can accept, decline or change your choices through the cookie banner, and you can also block cookies in your browser settings.

​

11. Other websites and social media

My website links to platforms such as Instagram, TikTok and Facebook. If you contact me through them, their privacy policies also apply. I am not responsible for how other websites handle your information.

​

12. Changes to this policy

I may update this policy from time to time. The latest version will always be on this page with its effective date.

​

13. Contact me

If you have any questions about this policy or your information, please email heydeljessica@gmail.com.

bottom of page